Support Center

At Winvest, we provide comprehensive and personalized support to meet your every need. You can reach us anytime by filling out the support form below.
Before Submitting Support Request
Most support queries can be resolved immediately by consulting our Frequently Asked Questions.
  • If you have missing deposit, withdrawal, earning or commission please fill "Report a Issue" form instead of using support center.
  • For account changes or matters involving sensitive information, include your security question and answer in your message.
  • Ensure emails reach your inbox by adding noreply@winvest.com and support@winvest.com to your contacts.
  • If you submit more than one support request within 24 hours, additional tickets may be marked as spam.
Company Information
Phone +1 (212) 252-2231
Registered Address One Vanderbilt, 1 Vanderbilt Ave
New York, NY 10017
United States
Verify registration
Authority NewYork Corporations Entity Name Wealth Invest Corp Entity Type Active Entity List Corporation Date of Incorporation 05/08/2024 DOS ID 7324000
Support Form
Most Common Inquiries
Account Management & Data
  • If you forgot your username or password, recover it through Account Recovery.
  • Your PIN Code, created during registration, is required for withdrawals and account modifications.
  • Forgot your PIN? Use the recovery option in your account settings.
  • If you're logged out automatically, please use Google Chrome browser.
Deposits, Plan Terms & Earnings
  • Bitcoin deposits may require from few minutes up to 12 hours to reflect in your account.
  • Receiving a "Getting address error" message? Please retry your deposit procedure.
  • Earn 3% daily for 60 calendar days. Total return is %180 and the principal amount is not returned.
  • Haven't received your daily profit? Wait a few hours and check again in your transaction history.
  • Automatic compounding is unavailable. Manual reinvestment is permitted when your account balance reaches $10 or more.
Withdrawals, Payouts & Processing
  • Withdrawals are processed within 24 hours and the minimum withdrawal amount is $1.00.
  • Bitcoin wallet not reflecting processed withdrawals? Allow up to 12 hours then check again.
  • Incorrect Bitcoin transaction number shown? Allow up to 12 hours then check again.
  • Withdrawals are sent to the wallet address provided in your Winvest account settings.
Referral Program & Commissions
  • Referral commissions require the referrer to have an active deposit.
  • Changing your account upline or referrer after registration is not permitted.
  • If incorrectly referred, create a new account using a different email address.
  • Ensure browser cookies are enabled to register correctly under your intended referrer.
  • Confirm the sponsor's username before registering.
Global Representative Program
  • To become a representative, maintain a minimum deposit of $500 and have at least 8 active referrals.
  • Submit the representative application form available in your member area; approvals occur weekly on Mondays.